REFUND POLICY
All Sales Are Final
Due to the limited release and custom manufacturing process of Varmint Designs products, all sales are final. No returns, refunds, exchanges, or store credits will be provided. As these items are made-to-order, it is the responsibility of the customer to verify sizing and confirm their commitment to the purchase prior to placing an order.
Shipping
All orders are shipped from Orlando, FL. Once we receive shipment from manufacturing, orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.
VARMINT DESIGNS is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen / lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded, please contact varmintdesigns@gmail.com and we will try our best to assist you with this matter.
Pre-Orders
Pre-order & made to order items will ship once stock becomes available. The estimated delivery date will be listed in the product description of the item. You will receive an email with tracking once it’s been shipped.
Pre-order shipping dates are subject to delays.
Pre-Orders / Made To Order products are not eligible for cancellation or refunds.
International Orders
We are committed to providing a seamless and transparent shipping experience for our customers around the world. Please read the following terms and conditions to understand how our shipping process works, particularly for international orders.
1. Shipping Carriers
We use trusted carrier UPS to ensure timely and reliable shipping for all our orders, both domestically and internationally.
2. Duties and Taxes
For international orders, we will use UPS for the calculation and payment of all import duties and taxes.
3. International Shipping and Delivery
Customs Duties and Import Taxes: Customers ordering from outside of the country where we are based will have all import taxes and duties calculated and charged during checkout. Once your order has shipped, you will not face any additional customs or tax fees. This ensures complete transparency and convenience.
Shipping Costs: Shipping costs are calculated based from the carrier UPS, as well as the destination of your order.
Delivery Time: Estimated delivery times are provided during checkout. Please note that delivery times may vary depending on customs clearance processes in your country.
4. Tracking Your Order
Once your order is processed and shipped, you will receive a confirmation email with a tracking number that allows you to monitor the status of your shipment.
5. Responsibility for Incorrect Address Information
Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders that are undelivered due to incorrect or incomplete addresses provided at checkout.
6. Returns and Refunds
If you wish to return or exchange an item, please refer to our first statement above. Please note that any shipping fees or duties/taxes paid at checkout are non-refundable.
7. Exclusions
We currently do not ship to certain countries due to shipping restrictions or carrier limitations. You will be notified at checkout if shipping to your country is unavailable.